Privacy Policy and Personal Information Collection Statement (this “Policy Statement”)

Ventria Rehabilitation Centre (“VRC”, “we”, “our” or “us”), a limited liability company incorporated in Hong Kong, does not normally request any personal data through its website https://ventriarehab.com/ (“VRC Site”). Please read this Policy Statement carefully before you provide any personal data to VRC.

We respect your privacy and recognize our responsibilities in relation to the collection, holding, processing, use and/or transfer of personal data under the Personal Data (Privacy) Ordinance (Cap. 486) (“Ordinance”). Personal data provided to us via this VRC Site will be collected and retained only for lawful and relevant purposes, and we are committed to taking all practicable steps to ensure security of the personal data and to avoid unauthorized or accidental access or loss.



Purposes of Collection & Transfer of Personal Data

To make any enquiry or appointment through this VRC Site, you may be asked to provide personal data, namely, your name, phone number and e-mail address to VRC on a voluntary basis so as to enable VRC to take appropriate steps for reviewing, processing and handling such enquiry or appointment or for serving any purposes directly relating to such enquiry or appointment (“Purposes”).

Please ensure that you provide accurate and complete personal data to us and keep us updated on any changes to such personal data. If, however, you do not provide us with the information required or the information you provided is inaccurate or incomplete, your enquiry or appointment process will be affected and may become unsuccessful.

Please note that your personal data may be made available to the following parties as part of our review and handling procedures:

  • Appropriate persons in VRC;
  • Holding companies, subsidiaries, associated or affiliated companies of VRC and their respective directors, officers, employees and other authorized representatives;
  • VRC’s business partners or service providers; or
  • Relevant government departments, regulators or competent authorities as permitted or required by applicable local or foreign laws, rules or legislations, codes of practice or guidelines of regulators, order of courts of competent jurisdiction and/or listing rules of recognized stock exchange.

Unless otherwise permitted by law, we will not use your personal data provided via VRC Site for direct marketing or other unrelated purposes without your consent.



Access to and Correction of Personal Data

Under the Ordinance, you have the right to ascertain if we hold your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request us to inform you of the type of personal data that we hold. Request for access to and/or correction of your personal data held by us should be addressed in writing to our Data Protection Officer by post to G/F, 137 Wong Nai Chung Road, Happy Valley, Hong Kong or by email to vrcinfo@ventriarehab.com, using the Data Access Request Form which is issued by the Privacy Commissioner for Personal Data and available at:

https://www.pcpd.org.hk/english/resources_centre/publications/forms/files/Dforme.pdf.

We may charge a reasonable fee for complying with any data access request.

This Policy Statement has been translated into Chinese. If there is any discrepancy or inconsistency between the English version and the Chinese version, the English version shall prevail.